Test Results

Your GP or nurse will endeavour to notify you of test results either by text or phone call, or if you have registered for our patient portal, you will have access to test results via the portal.

If you have not heard from us after ten working days about your test results, please phone us on 03 355 2344 and ask for a nurse to return your call with your recent test results. For test results ordered by your Specialist or Midwife, please contact them directly.

PLEASE NOTE:  You can have normal results in the presence of significant illness. It is important you re-attend if your symptoms are persisting or any new symptoms develop.

If you wish to know more about what your laboratory tests mean, try www.labtestsonline.org

It is important, however, that all laboratory tests are interpreted in full clinical context and your GP is the best person to do this.

Privacy

Please note that this practice is contributing to, and accessing healthcare information from HealthOne.

What is HealthOne?

HealthOne is a South Island based secure electronic record that allows registered healthcare providers directly involved in your healthcare, to quickly access information such as your test results, allergies, medications, GP summaries and hospital information.

HealthOne adheres to the principles of the Privacy Act 2020 as well as the Rules set out in the Health Information Privacy Code 2020.

Access is only possible via an approved highly secure healthcare information network which is regularly audited and tested. Privacy auditing is used to check that only those directly involved in your care are accessing your information.

To find out more about HealthOne please visit https://healthone.org.nz/. Please note that you are entitled to restrict the sharing of your healthcare records by contacting 0508 837 872 or emailing HealthOne.privacy@pegasus.health.nz